JAN SAMADHAN BHARAT

Donation Refund Policy

NIRJYOTI Foundation has instituted a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Nirjyoti Foundation expects that all donors will exercise due care and diligence while making donations. Nirjyoti Foundation also recognizes that a donation may be made erroneously or donors may change their mind. Nirjyoti Foundation will examine request for refund of donation and endeavour to make the refund. Nirjyoti Foundation may also seek proper explanation and reason from the user. Also, it will require further verification of the user and need documents of proof as well as for donation.

Nirjyoti Foundation is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued. NIRJYOTI Foundation Solutions for Sustainable Development
B-396, J J Colony Camp No-2, Nangloi
Delhi – 110041, India
Write to us
donors(at)nirjyotifoundation.org
Your refund request must contain the details such as Date of Donation, Amount of Donation, Mode of Donation i.e. Credit Card or Online Payment and should reach Nirjyoti Foundation office within 7 (Seven) days from the date on which you made the donation i.e.:

The date on which you Made the donation online, electronically or through other means, OR
The date on which you Handed over the cheque / demand draft to Nirjyoti Foundation or someone authorised by Nirjyoti Foundation for this purpose, OR
The date on which you Despatched the cheque / demand draft to Nirjyoti Foundation by other means.
The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.